Retail Shipping Rates - US Domestic
Vitality Herbs and Clay ships primarily through the US Postal Service. If you would like to use a different carrier, please call the office and speak to a customer service representative. There may be additional charges.
Orders are usually shipped within 1-2 business days. When your package is shipped, you will receive an email (if you provided one) giving you the tracking number. This tracking number will give you an estimated time of delivery.
Free Shipping on US Domestic (including Puerto Rico, Alaska and Hawaii) Retail orders of $250 or more (using the carrier of our choice).
A flat $12.50 Shipping and Handling will apply to all Retail orders under $250 to the US (again, using the carrier of our choice).
Vitality Herbs & Clay is not responsible for duties or fees incurred by customs, nor can we provide an estimate of the cost of potential duties that may be assessed to a particular package. Recipient of the package is responsible for any and all duties or taxes incurred by customs. All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country’s national laws. It is your responsibility to contact your customs department to determine whether any duties/taxes apply.
No package is insured unless you request it. If the delivery carrier doesn’t deliver your package or claims to have made the delivery but you have not received it, we will do our best to help you locate the package.
Vitality Herbs & Clay is not the delivery carrier and is therefore not responsible for Lost/Stolen/Mis-routed/Not Received/Customs Captured International packages. In most cases, Lost/Stolen/Mis-routed/Not Received packages do show up. If such a misfortune occurs, we will do our best to help you locate the package, however, we cannot ship you replacement products at no charge. If the package is returned to us we will ask you to pay additional shipping costs.
Retail Volume Discounts:
- A 5% Volume Discount applies to orders of $300 or more.*
- A 10% Volume Discount applies to orders of $500 or more.*
- A 15% Volume Discount applies to orders of $1,000 or more.*
- A 20% Volume Discount applies to orders of $2,000 or more.*
- A 25% Volume Discount applies to orders of $3,000 or more.*
For Wholesale Orders
- Call 888-325-1475 for our Wholesale Discount Policy.
- Shipping is added to all Wholesale orders.
- Wholesale rates are based on retail volume.
- Wholesale rates are reserved for practicing therapists, manufacturers, retail/wholesale outlets and resellers of the particular product line purchased.